Frequently Asked Questions - General

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#3491

If I activate a teacher evaluation and it shows "awaiting activation" next to my name, what does that mean?

If the activation link was not clicked in the email after the teacher evaluation was activated, the teacher evaluation was not activated. The activation link has a time limit.

 

#3453

How can I change the QR code generated in a teacher evaluation if a change has been made?

You need to request the change from support at helpdesk@portalvs.sk.

#3181

If I want to delete an inappropriate teacher evaluation, what should I do?

If you need to delete an inappropriate teacher rating, you should contact support at helpdesk@portalvs.sk.

#1903

I have already requested a new password, but the system still says access is blocked.

You must contact the helpdesk of the Portal VS by phone or email to have your account unblocked.

#43

What if I need a new password?

If you need a new password, you can re-generate a new password by clicking on the "re-generate" option when logging in or by writing to the  Portal VS support page.

 

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